What do I do if the HealthSense does not function properly? September 16, 2020 05:23 Updated In the case of a non-functioning product, contact Support and we will assist through online troubleshooting. If a fault is diagnosed, a replacement unit will be provided at no cost. Related articles What happens if the HealthSense experiences a blackout out? Will the Aurtra solution give an indication of the occurrence of future failure? HealthSense Installation Overview Comments 0 comments Please sign in to leave a comment.